Contact information

At Coscot, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or anything else, we're here to help.

Customer Support

Email: Support@Coscot.shop

We aim to respond to all customer inquiries within 24–48 business hours, Monday through Friday.

Support Topics

You can contact us regarding:

  • Order status and tracking

  • Shipping questions

  • Returns and refunds

  • Product information

  • Order cancellations

  • Exchanges

  • Payment issues

  • General inquiries

Before Contacting Us

To help us assist you more quickly, please include:

  • Your full name

  • Your order number (if applicable)

  • A detailed description of your question or issue

  • Photos, if your inquiry relates to a damaged or incorrect item

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Business Days)

Closed on weekends and major public holidays.

Response Time

Most emails receive a response within 24–48 business hours. During holidays or promotional periods, response times may be slightly longer.

Thank you for choosing Coscot. We appreciate your business and look forward to assisting you.