Privacy policy

Privacy Policy

Last updated: July 5, 2026

At Coscot ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history

Automatically Collected Information

We may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate order updates
Process refunds and returns
Improve our website and services
Detect and prevent fraud
Comply with legal obligations
Send promotional emails if you have chosen to receive them

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Personalize your shopping experience

You can control or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and delivery partners
Fraud prevention services
Analytics providers
Customer support platforms
Legal authorities when required by law

These service providers are only permitted to use your information as necessary to perform services on our behalf.

Payment Security

Payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive promotional messages about new products and special offers.

You can unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email.

Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, accounting, and tax requirements
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Object to certain processing activities
Request a copy of your personal data
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence. We take reasonable measures to ensure your personal information remains protected.